STASH PH Warranty & Returns Policy

Electronic Devices

STASH PH provides a 7-day store warranty for electronic devices with manufacturing defects.

If you experience any operating issues within 7 days of receiving your order, please contact us for assistance. The item may be subject to inspection before replacement or warranty approval.

After 7 days, your device may still be covered by the manufacturer’s warranty, depending on the brand and model. STASH PH can assist you with the warranty claim, subject to the manufacturer’s terms, inspection, and approval.

Coils, Atomizers & Consumable Parts

Coils, atomizers, heating chambers, and other consumable parts are not covered by the standard device warranty due to normal wear and tear.

If the item is defective upon receipt, please contact us immediately so we can inspect and assist you.

Damage caused by use, improper cleaning, physical damage, or misuse is not covered.

Glass & Accessories

Please inspect all glass products and accessories upon receiving your order.

For broken, cracked, damaged, or defective glass, please contact us on the same day of delivery and provide clear photos or videos.

Used glass products or accessories damaged after delivery are not eligible for replacement.

Warranty Exclusions

Warranty does not cover damage caused by misuse, accidental or physical damage, improper cleaning, liquid damage, unauthorized repair or modification, normal wear and tear, or improper use of the product.

All warranty claims are subject to inspection and approval.

Returns & Refunds

STASH PH does not accept returns or cash refunds due to change of mind when the product received is working properly and free from defects.

If a product is found to be defective or damaged, please contact us for assessment. Eligible items may be replaced or provided with the appropriate warranty resolution, subject to inspection and approval.

All returns and warranty claims are subject to our warranty terms and conditions.

Manufacturer Warranty

Manufacturer warranty periods vary by brand and model.

Some devices may have extended manufacturer warranty coverage beyond STASH PH’s 7-day store warranty.

For the warranty period of a specific device, please contact us or refer to the product information.

Manufacturer warranty claims are subject to the manufacturer’s terms and final approval.

For concerns you can contact us through:

Email: stashph.13@gmail.com

Facebook Page: STASH PH

Instagram Page: @thestashph_official